It is inconceivable the degree of stress all these appointments create in my world. I am fairly even keel and try to roll with the punches, but I feel like the amateur boxer in the ring with Tyson. Oh, my head!
I have been looking forward to this day for 3 weeks now. This will be the day that sets the record straight! Where the world is Jillian's placenta? Complete? Partial? Marginal? Mobile? Rooted? Hopeful? or Resigned? I arrive to my familiar location at 8th and Spruce. Dr Sehdev is still away; good third opinions need 3rd parties. I check in and mention I need to add my ultrasound report from Bryn Mawr to my chart. And then it begins....
What's your name?
When's your appointment?
hold on...
They are truly insanely busy with hardly a second to breathe?
What's your name?
Ok, when did you have an appointment?
Can you please step aside so I can help this lady? thanks.
(Oh my god... What's happening?)
"It says here you canceled you appointment."
Impossible.
"It says you called to move your appointment to the 21st and then called back and canceled it."
Impossible.
"You called on April 1st and called again and canceled.
IMPOSSIBLE!
I NEVER CANCELED THIS APPOINTMENT! IT MEANS TOO MUCH TO ME!
(Oh my god! Why is this happening?)
and yeah,
there I am with 2 ladies with no time to breathe telling me this is the story and they're sticking to it.... There's just no time today, completely overbooked already!
And I can see it coming.... "just call this number and schedule for another ultrasound" yeah, right for when? the week before the baby's due?
"No," I say. I 'm going to see Lynn and see if she can't help me somehow.
And that's what I did, I walked one block away to see Lynn and knew she could fix this.
And she was great!
She talked to me for nearly an hour. And made a call or two and we both played detective trying to figure out how this could have happened. I knew what I knew that I had never called to cancel and she knew what she knew which is even though they are kind of nuts "over there", they're pretty on top of things. Hence the notes about me calling and me rescheduling and me canceling.
After looking and looking in my agenda, comparing dates and erased penciled in appointment dates, I began to put it all together. April 1st would have been the day I was told by the Bryn Mawr Birthing Center to get another ultrasound. I would have been calling everyone under creation to try to get that appointment. Everybody but Penn Hospital. But I did call HUP and I did schedule with them and then I did call back and cancel because I had found one for earlier at Bryn Mawr Hospital. And as I have since learned, HUP and Penn Hospital, although different locations, with different, charts and phone numbers for scheduling, are essentially the same. When I book for one it as if I book for both or the other.... which is what happened. Instead of scheduling me for a NEW appointment at HUP and keeping my original appointment at Penn, they "moved" by appointment to an earlier date (without confirming) and then when I called back to cancel, they did just that. They canceled the appointment and I was without my follow up ultrasound at Penn. The one that now seems so incredibly important.
I need clarity and continuity and that appointment.
Lynn sent me home and I waited.
And when she called, she called with good news. I have an appointment for Monday!
Ok, maybe everyday counts here! Four more days for placenta migration!
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment